Step by Step

Finding documents

Vehicle-specific information

Via the “Vehicle-specific information - Vehicle identification” menu item your are prompted to enter a valid vehicle identification number (VIN). As a result, all important vehicle data, like model, model year, engine code etc., is displayed. You can now call up the required “Repair and servicing information” for this individual vehicle data.
Please note that you can only view the contents of the document with a valid flat rate.

Model-specific information

Under this menu item you can find current training articles, such as self-study programs and multimedia CDs, and all repair information in PDF format (not available in all languages)

  • Model, selection from the list of models, e.g.: Golf I (1974 - 1984) Golf [17,171,172,173]
  • Means of InformationSelect a means of Information, e.g.: Workshop manual
  • Main group, selection from the list, e.g.: electrical system

The selection of a measure is always optional. If you don’t select any measures, all documents for this model are always displayed.

All documents found are listed in the search result. Here you have access to the table of contents for each document. In addition, in the search result you see the type codes which are linked with this document and - depending on the document type - also which engine or gear codes are assigned to the document.